Equipment and symptoms
Identify the system type, manufacturer or model if known, affected components, when the problem began, and whether the condition is repeatable.
Industrial Service
Request Conveyor, Monorail, or Crane Service
Describe the equipment, symptoms, operating condition, plant location, access, and schedule. Photos of the affected area and equipment identification are especially useful.
Immediate life-safety emergency? Follow your facility emergency procedure and contact the appropriate emergency authority. This web form is not monitored as a life-safety channel.
Service and Repair
Request Industrial Service
Describe the equipment, symptoms, plant location, and timing. Do not use this form for an immediate life-safety emergency.
- Prefer email? sales@imhsystems.com
- Prefer a call? (812) 363-1819
Useful Service Inputs
What to Send With a Service Request
Operating condition
Explain whether equipment is stopped, running with restrictions, producing unusual noise or motion, or due for planned inspection or maintenance.
Field access and timing
Include plant location, working height, access equipment, shutdown limits, production schedule, and any site orientation or safety requirements.
Photos and records
Send clear overview and detail photos, equipment identification, recent inspection notes, drawings, parts information, and prior repair history if available.
Does submitting the form guarantee immediate response?
No response time is promised through this form. If equipment is down or the issue is time-sensitive, submit the details and call IMH at (812) 363-1819.
Can IMH help with planned maintenance and modernization?
The request can cover preventive maintenance, inspection, recurring failures, controls or mechanical modernization, route changes, crane runway concerns, and replacement planning. Final scope depends on the equipment and field condition.