- sales@imhsystems.com
- +1 (812)-363-1819
- Greensburg, Indiana
Industrial Material Handling, LLC, DBA IMH Systems
Last updated July 2026
This Privacy Policy explains how IMH Systems collects, uses, shares, and protects information submitted through this website, sent to IMH by email or phone, or provided in connection with project reviews, quotations, service requests, warranty questions, employment inquiries, uploaded files, and related business communications.
IMH may collect information you voluntarily provide when you contact us, email project materials, use a website assistant or message feature, request a quote, request service, ask about warranty support, submit employment-related information, or use any website form or upload feature that IMH makes available.
This information may include your name, company name, job title, email address, phone number, mailing or project address, project goals, equipment information, site conditions, service history, order information, and other details needed to understand or respond to your request.
Project materials may include drawings, photographs, videos, specifications, CAD files, layouts, load information, product information, installation requirements, maintenance records, and other documents or files you provide by email, upload, or other electronic communication.
The website may collect technical information such as IP address, browser type, device information, pages viewed, referring pages, approximate location derived from IP address, interaction data, cookies, analytics identifiers, and form or message submission records.
During our site review, the website loaded WordPress, Elementor, Rank Math SEO, Google Site Kit / Google tag analytics, caching/CDN-related tools, image optimization tools, and related website services. These services may use cookies, pixels, logs, or similar technologies to operate the site, measure traffic, improve performance, detect errors, and understand how visitors use the website.
You can control cookies through your browser settings. Disabling cookies may affect some website features.
IMH uses information to respond to inquiries, evaluate projects, prepare proposals and quotations, verify project requirements, process orders, schedule and perform work, provide service and warranty support, communicate with customers and vendors, maintain project and business records, improve website performance, and protect IMH’s rights and operations.
IMH may retain emails, text messages, approvals, confirmations, instructions, meeting notes, uploaded files, and other electronic project communications as part of its business, estimating, project, service, warranty, safety, accounting, and legal records.
IMH does not sell personal information. IMH may share necessary information with vendors, manufacturers, engineers, subcontractors, freight providers, insurers, software providers, website service providers, professional advisors, and other parties involved in estimating, quoting, supplying, shipping, installing, servicing, supporting, or completing the work.
Shared information may include contact details, company information, project requirements, drawings, photographs, videos, specifications, CAD files, equipment details, site information, and other materials reasonably needed for the business purpose.
IMH may also disclose information when required by law, subpoena, court order, legal process, insurance requirement, safety need, collection activity, or to protect IMH’s rights, property, employees, customers, or operations.
Uploading, emailing, texting, or otherwise submitting information to IMH does not automatically create a nondisclosure agreement, fiduciary relationship, trade secret obligation, export-control obligation, military information handling obligation, controlled unclassified information obligation, photography restriction, or other special confidentiality or handling requirement.
Before submitting information subject to an NDA, export controls, ITAR/EAR restrictions, military restrictions, controlled information requirements, photography restrictions, customer confidentiality rules, or other special handling rules, you must notify IMH in writing and obtain IMH’s written agreement to those requirements before submitting the information.
Do not submit information that you are not authorized to provide. By submitting files or project information, you represent that you have authority to provide them and that IMH may use and share them as reasonably necessary for estimating, project review, quoting, project execution, service, warranty support, and business recordkeeping unless a separate written agreement states otherwise.
IMH uses reasonable administrative, technical, and organizational practices intended to protect information from unauthorized access, loss, misuse, or alteration. These practices may include access limits, business record controls, secure service providers, and routine website maintenance.
No electronic transmission, email, upload, website, server, or storage system is completely secure. IMH cannot guarantee absolute security of information transmitted or stored electronically.
IMH may retain information for as long as reasonably needed for project evaluation, quotations, orders, service, warranty, safety, accounting, insurance, tax, legal, collection, compliance, and business record purposes. Retention periods may vary based on the type of record and the business or legal need.
Where applicable, you may ask IMH to access, correct, or delete personal information associated with you. IMH may need to verify your identity and may retain information when required or permitted for business records, legal obligations, dispute resolution, security, accounting, warranty, project, or compliance purposes.
IMH may use contact information to send business communications, follow-ups, service information, or marketing communications related to IMH products and services. You may request that IMH stop sending marketing communications by using any unsubscribe instructions included in the message or by contacting IMH directly. IMH may still send non-marketing communications about active projects, orders, service, warranty, safety, accounting, or legal matters.
The website may link to third-party websites or services, including social media platforms, email links, analytics providers, map or search services, vendors, and other external resources. IMH is not responsible for the privacy practices, content, or security of third-party websites or services. Review their policies before providing information to them.
IMH may update this Privacy Policy from time to time. Updates will be posted on this page at the existing Privacy Policy URL. Continued use of the website or submission of information after an update means the updated policy applies going forward.
Questions or requests about this Privacy Policy may be directed to IMH Systems at sales@imhsystems.com or by using the contact information provided on this website.
